Change the Phase Owner or Phase Mediator
Phase Management
When a workflow is initiated, the Phase Owner or Phase Mediator is automatically assigned to each phase in the workflow.
The Phase Owner or Phase Mediator is assigned based on the workflow template selected during the Initiation Phase.
If a group is assigned as the Phase Owner or the Phase Mediator, the group is filtered for appropriate permissions the applicable location and contract type. A random member of the filtered sub-group is assigned as the Phase Owner or the Phase Mediator.
Who can do this?
Admin
Current Phase Owner
Current Phase Mediator
Who can be a Phase Owner or Phase Mediator?
Only a user with Phase Owner or Admin permissions for the applicable location and contract type can be assigned as Phase Owner.
Only a user with Phase Mediator or Admin permissions for the applicable location and contract type can be assigned as Phase Mediator.
A Phase Owner Group can be assigned as Phase Owner.
A Phase Mediator Group can be assigned as Phase Mediator.
When can you do this?
An Admin can change the Phase Owner or Phase Mediator for a current or upcoming phase in an active workflow.
The current Phase Owner can change the Phase Owner for the current phase in an active workflow.
The current Phase Mediator can change the Phase Mediator for the current phase in an active workflow.
The Phase Owner or Phase Mediator cannot be changed for a completed phase.
Each phase must have a Phase Owner or a Phase Mediator. A workflow can have a Phase Owner and a Phase Mediator, but a single phase cannot have both.
Where can you do this?
You can change the Phase Owner or Phase Mediator under Participant Info in the workflow accordion.
The Phase Owner or Phase Mediator appears in:
The workflow accordion under Participant Info
Phase Owner column in the worklist (the column appears by default)
How to Change the Phase Owner or Phase Mediator
In the Phase Info tab, click Participant Info.
Click the (+) to the right of the Phase Owner’s name or the Phase Mediator’s name.
In the Edit Phase Management modal, select the desired Phase Owner or Phase Mediator for the phase.
When finished, click Save.
OR
To close the modal and discard your changes, click Cancel or ✖.
A Phase Owner can only be replaced with another Phase Owner.
A Phase Mediator can only be replaced with another Phase Mediator.