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Change the Phase Owner or Phase Mediator

Phase Management

When a workflow is initiated, the Phase Owner or Phase Mediator is automatically assigned to each phase in the workflow.

  • The Phase Owner or Phase Mediator is assigned based on the workflow template selected during the Initiation Phase.

  • If a group is assigned as the Phase Owner or the Phase Mediator, the group is filtered for appropriate permissions the applicable location and contract type. A random member of the filtered sub-group is assigned as the Phase Owner or the Phase Mediator.


Who can do this?

  • Admin

  • Current Phase Owner

  • Current Phase Mediator


Who can be a Phase Owner or Phase Mediator?

  • Only a user with Phase Owner or Admin permissions for the applicable location and contract type can be assigned as Phase Owner.

  • Only a user with Phase Mediator or Admin permissions for the applicable location and contract type can be assigned as Phase Mediator.

  • A Phase Owner Group can be assigned as Phase Owner.

  • A Phase Mediator Group can be assigned as Phase Mediator.


When can you do this?

  • An Admin can change the Phase Owner or Phase Mediator for a current or upcoming phase in an active workflow.

  • The current Phase Owner can change the Phase Owner for the current phase in an active workflow.

  • The current Phase Mediator can change the Phase Mediator for the current phase in an active workflow.

  • The Phase Owner or Phase Mediator cannot be changed for a completed phase.

Each phase must have a Phase Owner or a Phase Mediator. A workflow can have a Phase Owner and a Phase Mediator, but a single phase cannot have both.


Where can you do this?

  • You can change the Phase Owner or Phase Mediator under Participant Info in the workflow accordion.

  • The Phase Owner or Phase Mediator appears in:

    • The workflow accordion under Participant Info

    • Phase Owner column in the worklist (the column appears by default)


How to Change the Phase Owner or Phase Mediator

  • In the Phase Info tab, click Participant Info.

  • Click the (+) to the right of the Phase Owner’s name or the Phase Mediator’s name.

  • In the Edit Phase Management modal, select the desired Phase Owner or Phase Mediator for the phase.

  • When finished, click Save.
    OR
    To close the modal and discard your changes, click Cancel or ✖.

  • A Phase Owner can only be replaced with another Phase Owner.

  • A Phase Mediator can only be replaced with another Phase Mediator.


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